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Gentle Persuasive Approach (GPA) Training

The Gentle Persuasive Approach (GPA) training program at CRD College of Health Care is designed to help healthcare workers build confidence in responding to challenging situations with dignity, empathy, and professionalism.

This valuable program is facilitated by Grace Lanceta and Mohammad Sarag, experienced professionals dedicated to empowering caregivers and healthcare workers with practical strategies and person-centered techniques.

Program Overview

The Gentle Persuasive Approach focuses on understanding the meaning behind behaviors and responding in a respectful, supportive, and safe manner.

Participants will gain:

  • A deeper understanding of responsive behaviors
  • Skills to effectively communicate during emotional or stressful situations
  • Techniques for de-escalation
  • Strategies that preserve dignity and safety
  • Increased confidence in real-life care environments

This training emphasizes empathy, safety, and professionalism while maintaining a calm and supportive approach in everyday care.

What You Will Learn

Participants will develop knowledge and skills in:

  • Understanding behavior as communication
  • Building positive interactions with clients and residents
  • Managing emotional responses
  • Reducing fear, distress, and agitation
  • Enhancing teamwork and communication
  • Promoting safe and respectful interventions
  • Creating person-centered environments
  • Improving care outcomes through empathy and awareness

Ready to begin your healthcare career?

Get started with our easy online form or download the application.

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