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Gentle Persuasive Approach (GPA) Training

CRD College of Health Care successfully conducted a Gentle Persuasive Approaches (GPA) Training on December 13, providing participants with essential skills to deliver safe, respectful, and person-centered care—particularly when supporting individuals who may display responsive behaviors.

The training was led by Instructor Mohammad Sarag, with the guidance and support of Grace Lanceta, Nurse Educator and Director of CRD College of Health Care. Together, they facilitated an engaging and interactive learning experience focused on understanding the causes of responsive behaviors, applying effective communication strategies, and using non-physical, compassionate approaches in real healthcare settings.

Program Overview

The Gentle Persuasive Approach focuses on understanding the meaning behind behaviors and responding in a respectful, supportive, and safe manner.

Participants will gain:

  • A deeper understanding of responsive behaviors
  • Skills to effectively communicate during emotional or stressful situations
  • Techniques for de-escalation
  • Strategies that preserve dignity and safety
  • Increased confidence in real-life care environments

This training emphasizes empathy, safety, and professionalism while maintaining a calm and supportive approach in everyday care.

What You Will Learn

Participants will develop knowledge and skills in:

  • Understanding behavior as communication
  • Building positive interactions with clients and residents
  • Managing emotional responses
  • Reducing fear, distress, and agitation
  • Enhancing teamwork and communication
  • Promoting safe and respectful interventions
  • Creating person-centered environments
  • Improving care outcomes through empathy and awareness

Ready to begin your healthcare career?

Get started with our easy online form or download the application.

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